Frequently asked questions.

NailTrim™ is a smart nail groomer that uses a gentle rotating surface to trim and smooth nails with one-button control. It’s designed for everyday use at home.

The trimming surface is enclosed to help keep fingertips away from the active area when used as directed. As with any grooming device, it should be used with care and attention.

NailTrim™ is designed to be gentle enough for small nails when operated slowly and carefully by an adult. Children should not use the device on their own or without supervision.

NailTrim™ runs at a low, soft hum meant to feel calm and unobtrusive during use.

NailTrim™ is powered by a rechargeable battery. Connect the included cable to a compatible USB power source and charge until the indicator light shows it’s ready.

Battery life depends on how often you use the device. Many people only need to charge it occasionally during normal weekly use.

Power the device off first. Wipe the exterior with a soft, dry or slightly damp cloth. Do not submerge the device or expose it to running water.

Yes. Qualifying orders placed before our daily cut-off time ship with free overnight delivery. Availability may vary by region and carrier. Final details are shown at checkout.

Shipping options and delivery times are shown during checkout based on your address. If your location isn’t available yet, check back soon as we expand.

We offer a 30-day return window from the date of delivery. The device should be in good condition with all included accessories. For full details, please see our Returns & Warranty page.

If you have a question about your order, shipment, or device, reach out using the contact information listed on your order email or on our Returns & Warranty page. We’ll help you get it sorted.